3. 3. A bright spot is a more useful starting point than a dark spot: Another project team in IIMB chose to visit an old age home in BTM layout. The inmates kept saying that they were very happy in the old age home. However, their facial expressions conveyed a completely different story. Perhaps they had realized that these students were there only for a short visit. Why should they complain about anything? The students, however, noticed something interesting. Many of the beds had strings attached to them (see the picture). These strings were a kind of protection mechanism for the old folks to not fall off the bed. That was a jugaad which the inmates were living with. However, the student took a cue from this “bright spot” to see if a low-cost bed can be prepared with simple modifications to the existing bed. The idea appealed to the old age home management as well.
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2. What innovation programs can learn from Quality Circle (QC) activity, Feb 17, 2012